Server Transfers

What are the requirements for transferring to another server?

• You must have less than the maximum allowable characters on the destination server.
• Character must be at least level 10 or higher.
• Character cannot have transferred in the last 30 days and the cooldown is based off the date of your last paid server transfer.
• Character cannot be in a guild.
• Character active marketplace transactions need to be cancelled prior to the transfer.
• Character needs to have read all in-game mail prior to the transfer.
• Character needs to have claimed all in-game mail attachments prior to the transfer.
• Character needs to have claimed any restored items prior to transfer.
• Each character transfer has a cost associated with it unless otherwise stated as a free transfer.
• You may only server transfer to other servers within the same region.
• If the server you want to transfer to is not available, there is nothing that can be done until those restrictions are lifted. Keep an eye on community and social messaging for when restrictions may be lifted.

How to Initiate a Server Transfer

1. Go to the in game shop.
2. At the top right click on the Change Servers button.
3. Select the server you wish to transfer to. If you do not yet have a server transfer ticket, press the Purchase button.
4. If you have a server transfer ticket, or purchased one in the previous step, then press the Request button and accept the server transfer pop-up.
5. You will be logged out of the game and will have to re-enter in order to complete the server transfer.

I have an issue with my character after the server transfer